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Refund & Cancellation Policy

Before completing the payment process, the customer has to make sure that all contract terms and conditions for changes and cancelations penalties provided by AAC are read and understood in order to agree on them accordingly.

Personalized Books

  • Once you place an order for a personalized book, a refund is not possible. Unless there is a mistake in the order shipped to the customer.
  • Based on the above conditions and if the refund is valid; a refund request can only be made through your registered account at our website and a reply will be received within 3 business days.
  • Refunds will take 2 weeks from date of request.